Terms of service

These Terms of Service apply to the use of the PackGo Voyage online store and purchases made through our website.

1. About PackGo Voyage

Legal business name: [YOUR LEGAL BUSINESS NAME]
Trade name: PackGo Voyage
Address: [FULL ADDRESS]
Email: [EMAIL]
KVK number: [KVK NUMBER]
VAT ID: [VAT NUMBER]

2. Product Information

We aim to provide accurate product descriptions, images, specifications, and prices.

Product colors may appear differently depending on your screen or device.

3. Prices

Prices are displayed in euros unless otherwise stated.

Applicable VAT and other mandatory costs will be displayed in accordance with applicable law.

4. Orders and Payment

Orders can be placed using the payment methods available at checkout.

We reserve the right to cancel an order in legitimate circumstances, such as a clear pricing error, suspected fraud, or product unavailability.

5. Consumer Rights

Nothing in these Terms limits any mandatory consumer rights under Dutch or EU law, including rights relating to:

• The 14-day withdrawal period
• Defective or non-conforming products
• Statutory legal guarantees
• Refunds, repairs, or replacements

6. Complaints

If you have a complaint, please contact:

Email: [YOUR EMAIL]

We will try to respond to complaints as soon as reasonably possible.

7. Applicable Law

These Terms are governed by the laws of the Netherlands, without limiting mandatory consumer protection rights that apply to consumers in their country of residence.